Plan Continuity Design preview

This feature is in design preview. It describes what we are building for the upcoming Family Plan; details may change before launch.

A family plan is managed by one person. Plan Continuity answers a hard question honestly: what happens to the plan if that person dies or can no longer manage it?

The answer is a successor — one trusted adult you name in advance, who can take over managing the plan so your family's Directives stay cared for.

How it will work at launch

• You name one successor from your family plan settings — an adult with a verified bloodless.org account. Both of you receive a confirmation email, and you can change or remove the successor at any time.
• If you die or become unable to manage the plan, your successor contacts our support team. Your on-file designation is your written authorization; support verifies their identity and evidence of the situation before acting.
• You can also leave a passcode hint for your successor — a memory prompt only they would understand. We never store the passcode itself, and we cannot read your encrypted Directives.

Why support handles the transfer

Handing one person control of a family's Directives is serious. At launch, every transfer is reviewed and carried out by a human after identity verification — there is no automatic takeover. As the feature matures we plan to add owner-initiated handoff and, carefully, self-service options.

What Plan Continuity is not

• It is not a will or testamentary instrument, and it does not override estate or probate law.
• It does not change the legal validity of anyone's printed and signed Directive — paper documents remain valid regardless of what happens to the account.
• It does not give your successor access to anything while you are alive and managing your plan.

What we're still exploring

Owner-initiated transfers while you are alive and well, waiting periods and notifications for self-service requests, and how best to help successors access encrypted documents without weakening anyone's privacy. Your feedback shapes these decisions.